Privacy Policy for Printophile (NeoPrintoPhile LLP)

Last Updated: [24th November 2025]

Printophile (“we”, “us”, “our”), operated by NeoPrintoPhile LLP, respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit https://printophile.in or use any of our services, including Google Login.

By accessing our website, you agree to the practices described in this Policy.

1. Who We Are

NeoPrintoPhile LLP (Brand Name: Printophile)
Madhepura, Bihar – 852113
Email: printophile1@gmail.com, admin@printophile.in

Our website address: https://printophile.in

2. Information We Collect

We collect information in the following ways:

A. Information You Provide

  • Name

  • Email address

  • Phone number

  • Shipping & billing address

  • Order details

  • Support messages

  • Uploaded images (if applicable)

  • Account information (username, preferences)

B. Google Login (Google OAuth) Data

If you choose to sign in using Google, we collect the following Google user data:

We Access:

  • Name

  • Email address

  • Google profile picture URL

We Do NOT:

  • Download or store your actual image file

  • Access your Google Drive, contacts, calendar, or any other Google data

  • Request any sensitive or restricted scopes

Purpose of Using Google Data:

  • User authentication

  • Creating and managing your account

  • Personalizing your profile

  • Sending order confirmations and updates

  • Providing support

Storage Practice:

We store only:

  • Name

  • Email address

  • Google profile picture URL (not the image file)

This data is stored securely in our WordPress database.

3. Information Collected Automatically

When you visit our website, our systems automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on site

  • Cookies & session information

  • Referring and exit pages

This helps us improve user experience and security.

4. Cookies

We use cookies for:

  • Login and authentication

  • Cart and checkout functionality

  • User preferences

  • Analytics and performance

You may disable cookies in your browser, but some features may not work.

5. How We Use Your Information

Your information is used to:

  1. Create and manage your account

  2. Process and fulfill orders

  3. Send order confirmations, shipping updates, and support messages

  4. Personalize your profile and shopping experience

  5. Detect fraud, enhance security, and prevent abuse

  6. Improve website performance and customer experience

  7. Respond to inquiries and support requests

  8. Enable Google Login authentication

  9. Comply with legal obligations

6. How We Share Your Information

We do not sell or trade your personal data.

We share information only with:

A. Courier / Logistics Partners

To deliver your orders.

B. Payment Gateways

Such as Razorpay, Paytm, etc.

C. Service Providers

Including hosting, analytics, email services.

D. Legal Authorities

Only when required by law.

We do not directly share Google user data with any third party except as necessary to fulfill user requests (like sending order emails).

7. Google API Services Compliance Statement

Our use of Google user data complies with:

  • Google API Services User Data Policy

  • Google OAuth Verification Requirements

  • Limited Use Policy

We strictly:

  • Use Google user data only for login and profile creation

  • Do NOT transfer Google data to others

  • Do NOT use Google data for advertising

  • Do NOT combine Google data with third-party data

  • Do NOT store Google’s actual profile image (only URL)

  • Allow full account and Google data deletion anytime

8. Data Storage & Security

We store your data securely using industry-standard security measures.

While no online platform is 100% secure, we take all reasonable steps to protect your information from unauthorized access, misuse, loss, or alteration.

9. Data Retention

We retain your data:

  • As long as you have an active account

  • As required for legal or tax purposes

  • Until you request deletion

Comments, reviews, and account data may be retained for security and fraud prevention.

10. Your Rights

You may request:

  • Access to your data

  • Correction or update

  • Export of your data

  • Deletion of your account

  • Removal of Google login data

To request any of the above, email us at:

📧 printophile1@gmail.com
📧 admin@printophile.in

11. Children’s Privacy

Our services are not intended for children under 13 years.

12. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices.

13. Mandatory Unboxing Video (Order Protection Clause)

(This clause is optional but common in Indian eCommerce.)

To process claims for:

  • Missing items

  • Wrong product

  • Damaged product

You must provide a clear unboxing video recorded from start to end without cuts.

14. Changes to This Privacy Policy

We may update this Policy occasionally. Updated versions will be posted with a new “Last Updated” date.

15. Contact Us

For privacy, data, or Google API concerns:

📧 printophile1@gmail.com
📧 admin@printophile.in

Address:
NeoPrintoPhile LLP
Madhepura, Bihar – 852113